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Mitigation Team Supervisor

2 months ago

Evans, Georgia, United States SERVPRO of Columbia County Full time
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Mitigation Team Supervisor at SERVPRO of Columbia County. As a key member of our team, you will be responsible for managing and completing jobs according to our established processes and procedures.

Key Responsibilities:
  • Job Management: Manage and complete jobs according to SERVPRO processes per work order, ensuring timely and efficient completion.
  • Customer Communication: Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, and communicate with customers to ensure their needs are met.
  • Production Supervision: Supervise Production Technicians, ensuring they have the necessary resources and support to complete jobs effectively.
  • Quality Control: Perform and supervise production work, ensuring quality control and adherence to SERVPRO standards.
  • Safety and Compliance: Follow and enforce all safety procedures on the job site, identifying and mitigating potential hazards.
  • Documentation and Reporting: Manage job file documentation, ensuring complete and accurate project details.
  • Cost Management: Manage and control costs of production projects, ensuring efficient use of resources.
  • Asset Management: Protect and use equipment and materials properly, ensuring their longevity and effectiveness.
  • Facilities Maintenance: Clean and maintain vehicles, equipment, warehouse, and office areas, ensuring a safe and healthy work environment.
  • Sales and Marketing: Perform sales and marketing activities, including add-on sales and security checks, to drive business growth.
Requirements:
  • Effective Communication: Possess excellent written and oral communication skills.
  • Experience: Have experience in cleaning and restoration, preferably with IICRC certifications.
  • Education: Hold a high school diploma or equivalent.
  • Travel: Ability to travel locally or out of state when necessary.
Physical and Work Environment Requirements:
  • Lifting and Mobility: Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
  • Chemical Exposure: Exposure to chemicals.
  • Physical Demands: Walking and standing for long periods, driving, sitting, climbing, and working at ceiling heights.
  • Work Environment: Ability to work in tight spaces, such as crawls spaces under buildings.