Ticket Sales Associate

2 weeks ago


Worcester, Massachusetts, United States ASM Global Full time
Position Overview

The Ticket Sales Associate is responsible for managing the ticketing process at our venue. This role involves opening and closing the ticket window as necessary to ensure smooth operations.

Key Responsibilities
  • Customer Service Excellence: Provide outstanding service to patrons, addressing their inquiries and assisting with ticket purchases.
  • Independent Problem Solving: Handle most box office inquiries autonomously, demonstrating resourcefulness and initiative.
  • Prompt Response: Actively respond to customer needs and requests for assistance in a timely manner.
Qualifications

The ideal candidate will possess strong interpersonal skills and a commitment to delivering exceptional customer experiences. Experience in a similar role is preferred but not mandatory.



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