Security Specialist

1 week ago


Garden Grove, California, United States Vets Hired Full time
{"title": "Security Specialist", "description": "About the Job

We are seeking a highly skilled Security Specialist to join our team at Vets Hired. As a Security Specialist, you will play a critical role in maintaining a safe and secure environment for our guests and team members.

Key Responsibilities
  • Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor.
  • Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents.
  • Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
  • Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.
  • Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
  • Submit appropriate documentation in the system for all incidents following AP policy and procedures.
  • Understand and appropriately use the video system.
  • Train team members to apply merchandise protection and audit execution.
  • Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
  • Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
  • Model working safely while maintaining a clean store for guests and team members.
  • Provide service and a shopping experience that meets the needs of the guest.
  • Demonstrate a culture of ethical conduct, safety and compliance.
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
  • All other duties based on business needs.
Requirements
  • Must be at least 18 years of age or older.
  • High school diploma or equivalent.
  • Meet any state or local licensure and/or other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and other team members.
  • Learn and adapt to current technology needs.
  • Effective communication skills.
  • Work both independently and with a team.
  • Manage workload and prioritize tasks independently.
What We Offer
  • Climb up and down ladders.
  • Apprehend subjects in accordance with company policy.
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.
", "lang_code": "en"}
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