Banquet Team Member
4 weeks ago
We are seeking a highly skilled and enthusiastic Banquet/F&B Team Member to join our team at Chinook Winds Casino Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional guest service, ensuring seamless event execution, and maintaining the highest standards of cleanliness and organization.
Key Responsibilities- Provide exceptional guest service by delivering beverages, cashiering, bartending, clearing tables, and maintaining the overall appearance of the convention center, casino, and all other F&B outlets as assigned.
- Complete cross-training in all F&B outlets, both front and back of house, to ensure versatile assistance during banquet slower business/function times.
- Set up, break down, and store Banquet furniture, tables, chairs, equipment, supplies, audio visual, props, staging, dance floor, pipe and drape, portable bars, or any other related item.
- Prepare and serve food and beverage orders to customers, and prepare or serve specialty dishes at tables or to guests throughout casino F&B outlets as required.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Operate cash registers to accept payment, including monetary, coupons, and comp slips.
- Assist with the breakdown of events, including cleaning tables and returning all items to their appropriate storage location at the completion of each function.
- Transport all required items for set-up and service from banquet storage areas to the function room.
- Remove dishes and glasses from tables and prepare them to be sent to the kitchen.
- Clean tables and surrounding chairs and floors after guests have finished dining and reset the table with utensils and condiments.
- Stock bus stations and other areas with items and utensils.
- Fill salt, pepper, sugar, cream, condiments, and napkin containers.
- Escort customers to their tables as needed.
- Maintain overall cleanliness and appearance of designated areas of responsibility.
- Perform all opening, closing, cleaning, and stocking responsibilities.
- Perform all duties in accordance with Chinook Winds Casino Resort customer service standards.
- Maintain general knowledge and provide information to guests of Chinook Winds Casino Resort events, programs, and services.
- Provide input or recommendations for improvements and changes in processes or services.
- Must be 21 years or older.
- High school diploma or GED preferred.
- One year of experience as a server preferred.
- Experience with Point of Sale (POS) systems preferred.
- Must obtain a Siletz Tribal Gaming License.
- Must have OLCC temporary permit before the start date and obtain OLCC Permit within 45 days of the start date.
- Must have a Food Handlers Permit before the start date.
- Must obtain VIP (Visually Impaired Persons) Permit within 45 days of employment.
The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated effects. Some work will take place on the gaming floor.
Salary$18.00-$25.50
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