Customer Service Representative

3 weeks ago


Glendale, Arizona, United States Subaru of Glendale Full time
About Us

At Subaru of Glendale, we're committed to delivering exceptional customer experiences and fostering a positive work environment.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Care Consultant. In this role, you'll be responsible for providing top-notch service to our customers, responding to inquiries, and working closely with our sales team to drive sales growth.

Key Responsibilities
  • Respond to customer calls and emails in a timely and professional manner
  • Establish follow-up appointments with customers and provide them with initial product information
  • Present financing options and assist customers with their needs
  • Participate in team development sessions and contribute to a positive and collaborative work environment
  • Utilize our CRM tracking system to manage customer interactions and sales leads
Requirements
  • At least one previous role in customer service experience
  • Excellent communication and teamwork skills
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills and ability to learn new systems

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.



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