Hotel Services Coordinator

1 week ago


Chicago, Illinois, United States The Facilities Group Full time
About the Role

We are seeking an experienced Assistant Front Office Manager to join our team at The Facilities Group. In this role, you will be responsible for overseeing the daily operations of our Guest Services department, ensuring a high level of service quality and guest satisfaction.

Key Responsibilities
  1. Develop and implement strategies to improve front office operations and guest services.
  2. Provide guidance and support to Guest Services staff to ensure effective delivery of services.
  3. Collaborate with the Front Office Manager to resolve guest and employee concerns.
Requirements

To be successful in this role, you will need:

  • A strong background in hotel operations or a related field.
  • Excellent communication and leadership skills.
  • The ability to work effectively in a fast-paced environment.
Compensation and Benefits

The estimated salary range for this position is $70,000 - $90,000 per year, depending on experience. The role also offers competitive benefits and opportunities for professional growth and development.



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