Guest Services Coordinator

3 weeks ago


Chicago, Illinois, United States LEVEL Full time
About the Job

We are looking for a Guest Services Coordinator to join our team at LEVEL Hotels & Furnished Suites. As a Guest Services Coordinator, you will play a vital role in ensuring that our guests have an exceptional stay with us.

Key Responsibilities:

  • Handle all guest inquiries in connection with our services, hours of operation, key personnel, in-house events, directions, etc.
  • Utilize various software programs to accurately input special arrangements made by guests and ensure proper billing.

What We Offer:

  • Estimated salary range: $50,000 - $70,000 per year, based on location and experience.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Requirements:

  • High school diploma/GED and completion of a craft apprenticeship or equivalent.
  • Excellent oral and written communication skills.
  • Ability to work unique hours, including mornings, nights, weekends, and holidays, as required.


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