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Front Desk Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at CenterWell Senior Primary Care. As a key member of our front office team, you will be responsible for providing exceptional customer service to our patients and their families.
Key Responsibilities- Manage incoming and outgoing telephone calls, ensuring prompt and courteous responses to all callers.
- Accommodate visitors, including issuing visitor passes and maintaining visitor logs.
- Operate a switchboard or multi-line phone, maintaining long distance call logs and taking accurate messages.
- Respond to routine inquiries from internal and external sources, including organization location, hours of operation, phone numbers, and email address.
- Perform basic administrative tasks, such as booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.
To be successful in this role, you will need:
- Less than 2 years of technical experience.
- A passion for contributing to an organization focused on continuously improving consumer experiences.
CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being.
We go beyond physical health by also addressing other factors that can impact a patient's well-being. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.