Ambulance Insurance Coordinator

4 weeks ago


Salt Lake, Utah, United States Gold Cross Ambulance Full time

At Gold Cross Ambulance, we're looking for a dedicated Ambulance Insurance Coordinator to join our team In this role, you'll be responsible for handling incoming calls from patients, answering their questions, and resolving billing-related issues. You'll also collaborate with insurance companies and healthcare providers to process claims efficiently.

To succeed in this position, you should have excellent communication and problem-solving skills, with a high school diploma or equivalent as a minimum requirement. Previous experience in customer service and Microsoft Office applications is preferred. Our company offers a competitive starting salary of $19.00 per hour, plus incentives up to 15% of base pay.

Main Responsibilities:

  • Patient contact via phone to address billing inquiries and resolve related issues.
  • Collaboration with insurance companies and healthcare providers to process claims efficiently.
  • Accurate billing of insurance carriers according to state regulations and contractual requirements.
  • Obtaining necessary documentation from patients for claim processing.
  • Assisting with payment arrangements and financial hardship situations when needed.


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