Executive Concierge

3 weeks ago

SaintBrieuc, Bretagne, United States Bozzuto Full time
Job Summary

At Bozzuto, we're committed to delivering exceptional experiences to our residents and stakeholders. As an Executive Concierge, you'll play a key role in creating a welcoming and inclusive community that reflects our core values of creativity, concern, passion, and pursuit of perfection.

Key Responsibilities
  • Lead by example, embodying the Bozzuto culture and standards in all interactions with residents and colleagues.
  • Coach, mentor, and provide training to the resident services team to ensure exceptional service delivery.
  • Solve problems and provide timely assistance to residents and prospects, demonstrating a customer-focused mentality.
  • Plan and execute meaningful events and activities that engage residents and foster a sense of community.
  • Build brand loyalty and achieve resident retention goals by ensuring a consistently positive experience and a meticulously cared-for community.
  • Generate awareness, interest, and excitement via social media, encouraging happy customers to share their experiences.
What You Bring to Us
  • 2+ years' experience in a hospitality, retail, travel, or hotel environment.
  • Proficient in leveraging social media platforms, with a passion for creating engaging and distinctive content.
  • Outstanding communication skills, both written and verbal.
  • A sharp professional appearance and competent with various software, apps, and computer programs.
  • An eye for detail and a knack for anticipating customer needs.
What We Bring You
  • Competitive compensation, with a salary range of $57,000 - $60,000 (plus additional bonus opportunities).
  • Health and wellness benefits, including medical, dental, and vision coverage.
  • Paid leave, with 20 days of paid time off plus holidays.
  • Retirement planning, with a 401k program and company match.
  • Tuition reimbursement and other programs to support career development and growth.

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