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Assistant Branch Manager

2 months ago

Greenville, South Carolina, United States 1st Heritage Credit Full time
About the Role

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at 1st Heritage Credit. As a key member of our branch operations team, you will play a critical role in supporting all aspects of branch operations and contributing to the growth and success of our business.

Key Responsibilities
  • Welcome and assist every customer in a professional manner
  • Process loan applications to determine customer eligibility
  • Educate and upsell customers on all product offerings, including loan options and insurance products
  • Work with past due customers to bring their account current through collection calls
  • Promote new loans to both existing and new customers through solicitation calls
  • Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed
Requirements
  • 1-2 years of experience in the consumer finance, lending, or banking industries
  • Customer service mindset
  • Experience in sales, collections, and/or lending
  • Exceptional multitasking skills and effective time management
  • Prior experience in supervisory roles in customer service or sales preferred
  • High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus
What We Offer
  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund