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Operations Administrative Coordinator

2 months ago

Ramsey, New Jersey, United States Konica Minolta Business Solutions Ltd Full time

Position Overview

Konica Minolta Business Solutions Ltd is excited to announce an opening for an Operations Administrative Coordinator.

This role is essential in ensuring prompt and precise order management, post-sale billing, and customer assistance for sales and service activities processed locally. Additionally, you will act as the primary administrative liaison for transactions handled at a central location. It is crucial to guarantee that all sales and service activities comply with the company's operational guidelines.

Key Responsibilities

  • Process, monitor, and schedule delivery for all orders within the designated Branch(es).
  • Verify that all order and contract documentation adheres to company policies and standards.
  • Establish and maintain comprehensive master data records for customers within the assigned branch(es).
  • Review and prepare orders for submission to the National Account Customer Care Center.
  • Set up maintenance agreements for assigned clients and manage all associated billing tasks, including specialized invoice generation and meter collection.
  • Oversee lease funding processes and follow up as necessary to ensure timely payments to Konica Minolta.
  • Maintain customer access as required.
  • Address customer inquiries effectively.
  • Support branch personnel with administrative challenges.
  • Carry out general office support tasks as needed.

Qualifications

  • High School diploma or a higher educational qualification is mandatory.
  • Intermediate proficiency in Microsoft Excel and Word is required.
  • Excellent communication abilities are essential.
  • Capability to manage multiple tasks and perform efficiently in a high-pressure environment.
  • Experience with SAP or a demonstrated ability to learn similar systems is preferred.
  • Prior experience in a related industry is advantageous.

About Us

At Konica Minolta, our journey began 150 years ago with a vision to innovate for the betterment of society and the world. We are committed to reshaping the workplace through the Intelligent Connected Workplace, guiding our clients' digital transformation with a comprehensive portfolio of office technology solutions.

We have received numerous accolades, including recognition on CRN's MSP 500 list and the Forbes 2021 America's Best-in-State employers list. Our commitment to sustainability has earned us a place on the Dow Jones Sustainability World Index for nine consecutive years.

We strive to partner with our clients to bring value to society and encourage you to learn more about our initiatives.

Equal Opportunity Employer Statement

Konica Minolta is an equal opportunity and affirmative action employer. We welcome all qualified applicants without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law.