Theatre Safety and Security Specialist

4 days ago


Chicago, Illinois, United States Madison Square Garden Entertainment Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Officer to join our team at the Chicago Theatre. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and the theatre itself.

Key Responsibilities
  • Patrol and Monitor the Premises: Regularly patrol the theatre and surrounding areas to ensure the safety and security of our guests and employees.
  • Respond to Emergencies: Respond quickly and effectively to emergency situations, including medical emergencies, security breaches, and other incidents.
  • Screen Guests: Screen guests entering the theatre to ensure they are in possession of valid tickets and pose no threat to the safety and security of others.
  • Collaborate with Other Teams: Work closely with other teams, including event staff, ushers, and box office personnel, to ensure a smooth and secure event experience.
  • Maintain a Safe and Secure Environment: Ensure that the theatre and surrounding areas are safe and secure at all times, including during events and when the theatre is closed.
Requirements
  • Security Experience: Previous experience in a security role, preferably in a fast-paced environment such as a theatre or event venue.
  • Communication Skills: Excellent communication and customer service skills, with the ability to effectively interact with guests, employees, and other stakeholders.
  • Problem-Solving: Strong problem-solving and critical thinking skills, with the ability to respond effectively to emergency situations.
  • Physical Demands: Ability to stand for long periods, walk extensively, and lift up to 25 pounds, as well as work in a fast-paced environment with frequent changes in priorities and demands.
Working Conditions

As a Security Officer, you will be required to work a flexible schedule, including evenings, weekends, and holidays. You will also be required to work in a fast-paced environment with frequent changes in priorities and demands. You will be expected to maintain a high level of professionalism and courtesy at all times, even in difficult or challenging situations.


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