Lead Medical Assistant

2 weeks ago

Longmont, Colorado, United States Colorado Urology Associates Full time

Are you passionate about enhancing patient care? Discover our exceptional culture that emphasizes respect, growth, innovation, and community involvement.


At Colorado Urology Associates, our team members are integral to our mission, providing remarkable opportunities to influence the lives of our patients through specialized urologic care.

We cultivate an environment that values compassion, collaboration, integrity, and diversity, all of which begin with our dedicated staff.

Our cohesive approach to urologic care ensures patients have access to skilled specialists, a dedicated team of healthcare professionals, and cutting-edge technology for treatments and therapies.

We offer competitive compensation and a favorable work/life balance, allowing you to enjoy your personal time.

Our benefits package is comprehensive, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more.


Position Overview:


The Lead Medical Assistant will undertake both clinical and administrative responsibilities under the guidance of the administrator, supporting the team, fellow leads, and healthcare providers.


Key Responsibilities:
  • Supervise medical assistants in their tasks, ensuring competencies and proficiencies are met.
  • Manage employee schedules, approve timesheets, and process time-off requests.
  • Generate monthly reports and track follow-up actions.
  • Oversee and maintain all medical equipment.
  • Order necessary office and medical supplies.
  • Utilize problem-solving and conflict-resolution skills when interacting with patients.
  • Communicate effectively with pharmaceutical representatives.
  • Manage CPR certification renewals.
  • Ensure compliance with CLIA regulations and inspections.
  • Prepare monthly calendars for healthcare providers.
  • Delegate tasks to medical assistants and monitor completion.
  • Conduct monthly inspections of back-office operations.
  • Assist team members and leads as required.
  • Develop workflows, policies, and procedures to enhance staff performance.
  • Deliver exceptional customer service and ensure staff adherence to these standards.
  • Provide training and in-services for staff development.
  • Facilitate monthly meetings to address team concerns.
  • Oversee all medical assistants' tasks, schedules, and communications.
  • Attend meetings as necessary.
  • Maintain strict patient confidentiality and adhere to HIPAA regulations.


Please note that this job description is not intended to encompass all activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, with or without notice.


Qualifications:
  • High School Diploma or GED is required.
  • Completion of a Medical Assistant program or two years of relevant experience in a medical clinic is necessary; experience in urology is advantageous.
  • Graduation from an accredited Medical Assistant program with certification is required.
  • A minimum of two years of leadership experience is essential; supervisory experience is preferred.
  • Urology experience is a plus.
  • Typing proficiency of 40 words per minute is required.

Direct Reports:

N/A


Travel Requirements:

Travel to other sites within a reasonable geographic area may be necessary as part of the position.


Knowledge, Skills & Competencies:
  • Exceptional customer service abilities.
  • Strong attention to detail and eagerness to learn.
  • Proficient in patient triage, phlebotomy, administering injections, obtaining vital signs, and processing specimens.
  • Familiarity with medical terminology, ICD-9, and CPT-4 codes.
  • Excellent verbal and written communication skills.
  • Proficient in computer software and database management.
  • Comfortable in a fast-paced environment and adept at phone communication.
  • Ability to ask insightful questions to patients.
  • Exhibit a caring, compassionate, and patient demeanor.
  • Maintain compliance with HIPAA regulations.
  • Strong multitasking and proactive problem-solving skills.
  • High level of professionalism.
  • Typing speed of at least 40 words per minute.

Physical Requirements:
  • Ability to listen, sit, stand, bend, stoop, and walk throughout the day.
  • Frequent lifting or moving of up to 10 pounds and occasional lifting of up to 25 pounds.
  • Good physical condition to assist patients when necessary.

Equal Opportunity Employer:

Colorado Urology Associates is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any position will undergo a pre-employment background check.

Compensation offered will be based on work experience, education, and skill level.

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