Technical Escalations Specialist

About the PositionThe Escalation Resolution Specialist will be responsible for handling escalated cases in a timely and professional manner, responding to emails and addressing agent errors promptly. A key focus will be on Quality Assurance evaluations to ensure compliance and high-quality services.What You'll DoHandle escalated cases and resolve issues...

Job SummaryWe are seeking a highly skilled Quality Assurance and Escalation Specialist Leader to join our team in the City of Atlanta, Georgia. In this role, you will be responsible for leading the quality assurance process and ensuring the timely and efficient resolution of escalated cases.Salary:$95,000 - $120,000 per yearMain Responsibilities:Lead the...

**Job Title: Technical Operations Specialist****Location:** Remote, EST time zone**Job Type:** Full-time**About Us**APEX Systems is a world-class IT services company that serves thousands of clients across the globe. We deliver high-quality solutions, driving innovation and growth through our expertise and passion.**Job Description**This Technical Operations...

Citizens Trust Bank is seeking a skilled Technical Support Specialist to join our team in Atlanta, Georgia. This role offers a competitive salary of $65,000 - $85,000 per year.Job DescriptionWe are committed to providing exceptional customer service and technical support to our employees and customers. As a Technical Support Specialist, you will be...

Company OverviewAt MSCCN, we strive to provide exceptional technical support services to our clients. Our team of experts is dedicated to delivering timely and effective solutions to computer-related issues.Job SummaryWe are seeking a highly skilled Help Desk Specialist to join our team. The successful candidate will be responsible for providing technical...

Job Overview: Applied Value Technologies, a Wipro Company is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing world-class production support to our clients, focusing on communication, coordination, technical debugging, and documentation across multiple client platforms...

Job OverviewWe are seeking a highly capable technical service support specialist who will be responsible for providing expert assistance to our customers. This Level 2 position requires the ideal candidate to identify and resolve complex technical issues, including application problems, printer configurations, connectivity issues, new user onboarding, and...

This is a remote position with an estimated annual salary of $85,000. RSM Atlanta LLC is a leading provider of restaurant equipment and HVAC solutions in the Greater Atlanta area.Job DescriptionAs a Technical Support Specialist, you will play a crucial role in assisting customers in diagnosing and resolving technical problems related to hot side, cold side,...

About the RoleWe are seeking an experienced Technical Field Specialist to join our team as a Field Service Technician / Customer Service Engineer (CSE). This is a unique opportunity to work with cutting-edge technology and provide exceptional service to our clients.Key Responsibilities:Provide timely and effective service and support for Peak Technologies'...

Job Description:As a Customer Support Representative at Perfect Search, you will be responsible for providing exceptional customer service and technical support to our internal customers, website subscribers, state employees, and elected officials.You will work in a fast-paced, dynamic environment and be required to think critically and creatively to resolve...

Company Overview">Incident IQ is a SaaS service management platform built exclusively for K-12 schools. Our mission is to revolutionize how school districts manage operational support activities.We facilitate whole-person growth where employees can develop personally as well as professionally. We offer an energetic and collaborative environment; everyone's...

**Job Title:** Technical Drawing Specialist**Estimated Salary:** $50,000 - $65,000 per yearWe are seeking a skilled Technical Drawing Specialist to join our team at Interior Logic Group. As a Technical Drawing Specialist, you will be responsible for creating accurate and detailed technical drawings using CAD software.The successful candidate will have a...

Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Atlanta Fine Homes Sotheby's International Realty.Salary: $52,000 - $60,000 per year based on experienceAbout the JobThe Technical Support Specialist will provide technical assistance and support to our real estate agents and staff with...

**Job Title:** Technical Installation SpecialistWe are seeking highly skilled technicians to join our team as Technical Installation Specialists. As a Technical Installation Specialist, you will be responsible for installing card systems in various locations throughout Georgia.**Key Responsibilities:Install hardware components of machines across different...

Technical Solutions Specialist Job DescriptionK2 Staffing, LLC in Atlanta, GA seeks a highly skilled Technical Solutions Specialist to join their team. The estimated salary for this position is $90,000 - $125,000 per year.About the Position:This is a challenging role that requires exceptional technical expertise and outstanding communication skills.The ideal...

Job Title: Technical Support SpecialistAt Community Business, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our cash handling and security systems. Your primary responsibility will be to respond to service calls, install,...

Job DescriptionThis is a challenging opportunity for an experienced Electrical Design Engineer to work with a Major Air Line in Atlanta, GA. The successful candidate will provide technical oversight of hardware developments at third-party suppliers and ensure compliance with all FAA regulations and Company procedures.The Electrical Design Engineer will work...

**Job Summary:**The State of Georgia is seeking a highly skilled Help Desk Specialist to join our IT team. As a Help Desk Specialist, you will be responsible for providing technical support to our employees and resolving issues in a timely and professional manner.Key Responsibilities:Monitor telephone system and respond to calls from APS usersLog all...

Job DescriptionWe are seeking an experienced Technical Service Desk Professional to join our Corporate IT Team at EDI Specialists, Inc. In this role, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues, and ensuring seamless IT service delivery across the organization.The ideal...

Job OverviewWe are seeking a skilled Technical Support Specialist to join our cutting-edge support team at StubHub. As a member of our team, you will play a critical role in providing exceptional customer service and technical support to sellers on our platform.