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Automotive Parts Specialist

2 months ago

Bellevue, Washington, United States Swickard Auto Group Full time

Job Type: Full-time

At Swickard Auto Group, we believe that the car-buying and servicing experience should be exceptional. We are on a mission to transform this experience through outstanding hospitality. If you are passionate about delivering top-notch service and have a knack for the automotive industry, we want you to join our team.

Your Role:

As an Automotive Parts Specialist, you will play a vital role in the success of our Parts Department. Your contributions will directly enhance customer satisfaction and loyalty, making us their preferred choice for automotive needs.

Key Responsibilities:

  • Exhibit a high level of hospitality, characterized by kindness, optimism, and integrity.
  • Utilize your experience in auto parts sales to assist customers effectively.
  • Maintain high performance metrics and focus on key performance indicators.
  • Demonstrate strong multitasking abilities and process-driven work habits.
  • Perform calculations related to discounts, commissions, and inventory management.
  • Collaborate with team members to ensure exceptional service delivery.

Essential Skills:

  • Build and maintain positive relationships with customers to encourage repeat business.
  • Proactively address customer inquiries and ensure timely fulfillment of parts requests.
  • Complete necessary training and certification programs.
  • Ensure a clean and safe working environment.
  • Communicate effectively with both customers and colleagues.
  • Navigate parts catalogs efficiently to locate required items.
  • Handle phone inquiries and provide accurate information.
  • Manage inventory through regular checks and order fulfillment.
  • Process payments and manage billing for parts requests.
  • Prepare orders for delivery or pick-up as needed.

Benefits of Joining Our Team:

  • Comprehensive training and ongoing support.
  • Opportunities for personal and professional development.
  • Commitment to diversity and inclusion in the workplace.

Competitive Benefits Package:

  • Medical, dental, vision, life, and pet insurance options.
  • Optional disability coverage.
  • 401k retirement plan.
  • Paid holidays and paid time off.

About Swickard Auto Group:

  • Founded with a vision to redefine the automotive experience.
  • We prioritize teamwork and collective success.
  • Our culture is built on principles of customer satisfaction and employee fulfillment.
  • We proudly represent highline brands and are recognized as a leading dealership group.