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Senior Director of Quality and Outcomes

1 month ago


Los Angeles, California, United States PROJECT 180 INC Full time
Job Title: Senior Director of Quality and Outcomes

Project 180 Inc. is seeking a highly skilled Senior Director of Quality and Outcomes to join our team. As a key member of our Executive Team, you will be responsible for building and leading a team that harnesses the power of data to advance program outcomes and contract compliance.

Key Responsibilities:
  • Collaborate with Program leadership to establish key performance indicators (KPIs), monitor progress, and set data-driven strategic priorities.
  • Develop a quality assurance plan to ensure teams meet compliance standards and contract requirements, including timely submission of claims and preparation for audits.
  • Co-design a new client management database and oversee ongoing data integrity and staff training.
  • Support the Sr Director of Programs in holding program managers and their teams accountable for client outcomes, leveraging data and goal-setting expertise.
  • Ensure Project 180 programs use evidence-based treatment methods aligned with current clinical best practices.
Requirements:
  • Master's Degree from an accredited college or university in a health-related field, business management, or similar field.
  • 6-8 years work experience in relevant functional areas (e.g., strategy, program management, data analytics, contract management, etc).
  • 2+ years management experience.
  • Familiarity with data analytics tools and principles.
  • Verification of Employment Eligibility and Background Check.
Preferred Qualifications:
  • Knowledge of the Los Angeles forensic mental health system and/or experience working with LA County health agencies (e.g., DMH, DHS).
  • Nonprofit work experience.
  • Contract and Billing Expertise – Understanding of DMH and DHS billing practices, with experience managing contracts, ensuring compliance, and navigating complex funding requirements.
  • Clinical Credibility and Judgment – Solid clinical knowledge and the ability to meaningfully engage with program staff and stakeholders on clinical content.
What We Offer:

A competitive salary range of $130,000-$160,000 per year, a comprehensive benefits package, and the opportunity to work with a dynamic team dedicated to improving lives through innovative services.