Patient Service Representative Physician Practice-1.0 FTE Days
6 days ago
Job Summary
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Franciscan Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.
Key Responsibilities
- Answer incoming calls and respond to patient inquiries in a timely and professional manner
- Schedule appointments and direct callers to the appropriate staff member for assistance
- Work within our electronic medical records system to ensure accurate and efficient patient data management
- Collect patient payments and apply payments and adjustments to patient accounts
- Balance daily encounter forms and cash drawers
- Perform additional administrative tasks as needed to support the practice
Requirements
- High School Diploma or equivalent required
- 1 year of customer service experience required
- 1 year of healthcare experience preferred
What We Offer
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A supportive and collaborative work environment
About Franciscan Health
Franciscan Health is a non-profit healthcare ministry dedicated to providing high-quality, compassionate care to our patients and communities. We are committed to our mission of caring and values of respect, fidelity, compassion, joy, and stewardship.
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