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Senior IT Operations Analyst
1 month ago
QinetiQ US is seeking a highly skilled Senior IT Operations Analyst to support the Space Development Agency (SDA) in its mission to deliver space-based capabilities to the joint warfighter.
Job Summary:The successful candidate will serve as the primary on-site Enterprise Operations (EO) representative, responsible for the day-to-day management and support of IT for SDA. This includes providing customer service-focused support, planning, acquisition, installation, maintenance, and operation of information management systems, infrastructure, hardware, and software.
Key Responsibilities:- Provide customer service-focused support as the primary liaison for questions, tickets, support, and actions between SDA staff and local network service providers.
- Assist with planning, acquisition, installation, maintenance, and operation of information management systems, infrastructure, hardware, and software.
- Support the management of all aspects of EO-supported IT to ensure efficient and responsive agency operations.
- Coordinate and support the SDA property manager with collecting, tracking, and reporting property accountability of all EO-supported IT equipment and software.
- Collect IT requirements and coordinate IT resources for incoming SDA staff.
- Develop short- and long-term plans for appropriation of, assignment of, and operations of communication equipment and office/IT equipment to support the agency's mission.
- Work with the local service provider to support SDA's IT needs.
- BA or BS or Technical Certifications equivalent required.
- TS/SCI required.
- 8 + years directly related experience.
- Comptia Security+ certification required.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
At QinetiQ US, we offer a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. We are committed to supporting your success in both your professional and personal lives.
We are an Equal Opportunity/Affirmative Action employer and welcome applications from diverse candidates. If you have a medical condition or disability that requires a reasonable accommodation, please contact us at hr@qinetiqus.com or call (540) Opt. 4.
