Debt Negotiator

5 days ago

Richardson, Texas, United States DebtBlue Full time
Job Description

We are seeking a highly motivated and organized Collections/Debt Negotiations Specialist to join our team at DebtBlue, LLC. As a key member of our team, you will be responsible for building rapport with creditors, collection agencies, and debt buyers to negotiate settlements on behalf of our clients.

Key Responsibilities:

  • Negotiate with creditors and collection agencies to resolve debt disputes.
  • Effectively manage an open queue of accounts to consistently meet monthly production expectations.
  • Review client accounts to determine necessary funds for settlement and payment of company fees.
  • Manage relationships between creditors and our business.
  • Calculate acceptable percentages for settlement according to department guidelines.
  • Maintain spreadsheets of client settlements to track payments and letters.

Requirements:

  • High school diploma or GED (preferred).
  • 3+ years' experience in collections or negotiation roles (required).
  • Effective communication skills (verbal and written).
  • A high degree of initiative with the ability to meet and exceed monthly goals.
  • Able to prioritize and meet deadlines with little to no supervision.
  • Ability to pay close attention to detail and apply policies, procedures, and guidelines to a variety of situations.
  • Strong math skills.
  • Proficiency in Microsoft Office, SharePoint, and client service software, database, and tools.
  • Bilingual (Spanish) is a plus.

What We Offer:

  • Opportunity to join a growing company with proven leadership and participate in a fast-growing industry.
  • Convenient location in a newly renovated building in the Richardson Telecom Corridor.
  • Modern office/desk equipment and facilities.
  • Free on-site fitness facility with gym and showers.
  • Lots of fun while you work hard.
  • Business casual work environment.
  • Monthly awards and recognition.
  • Corporate contests.
  • Ping pong table and foosball table to chill during breaks.

Benefits:

  • 401K.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Short- & long-term disability insurance.
  • Life insurance.
  • Paid Time Off.
  • Paid holidays.
  • Employee referral program.
  • Free on-site gym.
  • Ergonomical desk.

Company Culture:

The culture of DebtBlue is amazing. The people here are very friendly and always willing to help. They are also open to new ideas for improving processes. As a member of the team, you will have plenty of opportunities for growth and flexible schedules. We encourage our employees to speak up and share their ideas, opinions, and feedback.

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