Restaurant Operations Manager

2 weeks ago


Coralville, Iowa, United States Panchero's Mexican Grill Full time
Job Title: General Manager

At Panchero's Mexican Grill, we're on a mission to make every meal an unforgettable one. As our General Manager, you'll play a key role in ensuring our restaurants run smoothly and efficiently, providing an exceptional experience for our customers.

Key Responsibilities:
  • Leadership: Directly supervise restaurant operations, ensuring compliance with company standards in all areas, including customer satisfaction, speed of service, food production, safety, and sanitation.
  • Staff Management: Hire, train, supervise, and evaluate restaurant personnel, ensuring they meet our high standards.
  • Operations: Implement production, productivity, quality, and customer service standards, identifying and resolving problems, and maintaining equipment and facilities to company standards.
  • Financial Management: Forecast and analyze labor needs, schedule to meet customer demand, forecast and analyze sales trends, and monitor expenditures to meet company limits.
  • Customer Service: Handle customer complaints and resolve issues to their satisfaction.
  • Team Building: Lead by example, exhibiting friendly, helpful customer service, and promoting a positive work environment.
Requirements:
  • Leadership Skills: Ability to positively lead and supervise others, achieving company objectives with minimal daily supervision.
  • Communication Skills: Ability to read and understand documents, including operating manuals, procedure manuals, and employee handbooks, written in English.
  • Physical Demands: Ability to move around the restaurant, lift up to 40 lbs, and stand for long periods.
Benefits:
  • Health Insurance: Comprehensive health insurance plan.
  • Paid Time Off: Generous paid time off policy.

We're committed to providing a positive work environment and opportunities for growth and development. If you're a motivated and results-driven individual who shares our passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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