Assistant Property Manager

1 week ago

Atlanta, Georgia, United States Cousins Employees LLC Full time
Job Description

About Cousins Properties:

Cousins Properties is a leading real estate investment trust (REIT) with a strong presence in the Sun Belt region. Our company is committed to delivering exceptional customer service and creating value for our shareholders.

Job Summary:

The Assistant Property Manager will play a key role in ensuring the smooth operation of our properties, providing exceptional customer service, and contributing to the growth and success of our company.

Responsibilities:

  • Customer Relations and Property Management
  • Develop and maintain positive relationships with customers, ensuring their needs are met and exceeded.
  • Coordinate and assist with customer events, receptions, and orientations.
  • Meet with customers regularly to communicate building updates and solicit feedback.
  • Prepare customer engagement programs to maintain satisfaction with building amenities and services.
  • Oversee the property website, ensuring information is current and accurate.
  • Perform property inspections to identify risk management liabilities and ensure preventive maintenance and cleaning are performed according to contract standards and company policy.
  • Prepare property status reports, building inspection reports, tracking reports, correspondence, and files.
  • Assist in managing contracted services for property maintenance, conducting competitive bids, and selecting service providers.
  • Assist in the training, supervision, and action of staff under the property emergency response process.
  • Participate in construction projects, including capital improvements, customer improvements, and major repairs.

Property Accounting

  • Assist in preparing the operating budget, including revenue, expenses, capital plan, and operating expense management.
  • Work with Property Managers to prepare monthly financial reports, such as accruals, budget variance reports, and forecast reports.
  • Review and approve monthly recurring billing and miscellaneous billing.
  • Reconcile monthly invoices of major service providers to ensure accuracy and prepare reports for billing.
  • Understand methods of calculating operating expense prorate shares, prepare and review calculations, and approve customer statements.
  • Responsible for reviewing and approving invoices and working with the Administrative Manager on accounts receivable, collection activities, and maintenance of accounts payable.
  • Complete operating expense reviews and customer calculation sheet preparation in conjunction with the Administrative Manager and Property Manager.
  • Prepare annual rental letter communications to customers.

Leasing

  • Administer leases on matters related to contractual performance, including leasehold rights and landlord and customer obligations.
  • Prepare rental commencement letters and lease required notices.
  • Review lease abstracts provided by Lease Administration.
  • Support the Leasing team by preparing vacant space and participating in tours.
  • Review lease draft language from counsel to incorporate property-specific terms.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required or Preferred Knowledge, Skills, and Abilities:

  • A minimum of 2 years of commercial property management experience.
  • Prior commercial real estate office management experience is strongly preferred.
  • Bachelor's degree is preferred.
  • A high school diploma is required.
  • Valid driver's license is required.
  • Must work well with others and interact positively with customers, possessing excellent verbal and written communication skills.
  • Must be detail-oriented, well-organized, and able to manage time and multiple projects efficiently to achieve the required result.
  • Proficient use of Microsoft Office suite (including Word, Excel, PowerPoint, and Outlook), property management software, web-based software systems, and electronic file organization in a shared server environment is required.
  • Must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Responsiveness – Must perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.
  • Customer Service – Demonstrate optimum customer service delivery while performing all job functions.
  • Integrity – Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.
  • Communication – Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand the perspective of others.

Cousins Properties is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

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