Field Technical Operations Manager

3 days ago


New Orleans, Louisiana, United States Cytovale, Inc Full time
About the Job: Cytovale, Inc. is seeking a skilled Field Technical Operations Manager to join our team. In this role, you will be responsible for leading our technical field operations team, providing exceptional technical support and service to our customers. This position involves extensive travel, performing installations, preventative maintenance, repairs, and hardware/software upgrades in the assigned region.

Your key responsibilities will include:
  • Leading the technical field operations team
  • Providing hands-on service and support for internal and external customers
  • Executing on-site activities such as installations and preventative maintenance, repairs, field hardware/ software upgrades, and qualification procedures
  • Documenting activities/changes and escalating issues as necessary

Requirements:
  • Bachelors degree, Engineering, Electrical Engineering, Technology, Science or equivalent military experience
  • Demonstrated superior expertise in supporting and servicing highly complex instrumentation
  • 5+ years of customer or field support experience within the medical device field
  • Demonstrated commitment to quality and a strong sense of teamwork

Estimated Salary: $120,000 annually plus bonus, depending on location and experience.

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