Fitness Team Member

4 days ago


Auburn Hills, Michigan, United States Planet Fitness - Portland ME Group Full time

We are looking for a Club Associate who is passionate about delivering outstanding customer service and creating a positive experience for all members and guests. As a key member of our team, you will be responsible for providing support in various areas of the club, including front desk activities, member accounts, club cleanliness and maintenance.

As a Customer Service Representative, your primary responsibility will be to ensure that every member and guest feels welcome and valued. You will handle membership sales, process transactions, answer questions, and resolve issues in a friendly and professional manner.

You will also assist with administrative tasks, such as tracking Key Performance Indicators, assisting with inventory counts, and upholding the positive, energetic culture of Planet Fitness.

To succeed in this role, you must have excellent communication and interpersonal skills, be able to multitask, and maintain confidentiality when handling sensitive information. Your ability to work independently and as part of a team will be essential.

We offer competitive pay ($40,000 - $50,000 per year) and a comprehensive benefits package, including health insurance, paid time off, and training opportunities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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