Mobile Device Management Technician
2 weeks ago
Mindlance is seeking a Mobile Device Management Technician to join our team. This individual will be responsible for providing Tier II support for mobile device issues, coordinating and monitoring vendors and/or manufacture(s) for support, and working closely with the Director of Mobility and Client Services to track requests.
The ideal candidate will have 1-3 years of relevant work experience with Mobile Device Management (MDM), Enterprise Mobility Management (EMM), or Unified Endpoint Management (UEM). Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality are also required.
We estimate the salary for this position to be around $70,000 - $100,000 per year, depending on location and experience.
Requirements:
- At least 3 years of hands-on experience in IT Asset Management, IT Customer Support, or other IT related fields in a large enterprise organization.
- Knowledge of industry trends and insight into mobility device use cases.
- Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality.
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