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Healthcare Coordination Specialist

2 months ago

Phoenix, Arizona, United States Brookdale Senior Living Full time

Healthcare Coordination Specialist - LPN

Overview

Recognized by Newsweek as one of America's Top Workplaces for Inclusivity

Brookdale Senior Living LPN Healthcare Coordination Specialist

An exceptional opportunity to enhance healthcare services within our assisted living and memory care facilities.

Brookdale HealthPlus offers specialized services to our senior living residents. Our approach integrates healthcare, care management, and preventive services to effectively manage chronic health conditions among our residents. The LPN Healthcare Coordination Specialist, in collaboration with their RN Care Manager, will leverage technology and build strong relationships with residents, families, and healthcare providers to facilitate care and assist in navigating the complexities of the healthcare system.

Previous experience as a wellness nurse, case manager, or care navigator focusing on chronic disease management, preventive services, and health assessments in hospital, assisted living, skilled nursing, or home care environments is advantageous.

LPN/Licensed Vocational Nurse License is mandatory.

Enhance Lives, Including Your Own. If you seek to thrive in an environment that fosters your full potential, consider joining us. You will gain more than just a paycheck; you will discover opportunities for career advancement through professional development, alongside ongoing programs designed for your overall health and wellness. We provide a comprehensive range of health insurance, life insurance, and retirement plans that vary based on employment status. Additional benefits include:
  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Various Associate Discounts

We welcome veterans, transitioning active duty military personnel, and military spouses to apply. To support our associates in their journey toward U.S. citizenship, Brookdale offers to cover advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Healthcare Coordination Specialist - LPN serves as a vital link, promoting coordination, communication, and collaboration among Brookdale teams, residents, families, and healthcare providers within Brookdale's HealthPlus communities. They maintain open and collaborative communication channels, adapting to the evolving healthcare needs of the residents. Working closely with primary and specialty care providers to develop resident-specific care plans, ensuring that medically necessary services align with established care strategies. Acting as a resident advocate, they actively contribute to identifying and enhancing service delivery, closing care gaps, and understanding essential interventions and care protocols related to resident treatment.

  • Assess the current population's medical diagnoses to identify care requirements. Assist in evaluating the health, functional, and psychosocial status of residents.
  • Coordinate services necessary to promote optimal wellness and manage chronic conditions.
  • Collaborate with hospice, palliative, and home health services/therapy as needed.
  • Engage in collaborative care reviews (CCR) and care conferences.
  • Educate and clarify Brookdale's care pathways according to individual diagnoses and healthcare needs. Provide advanced care planning education to residents and families/responsible parties. Ensure each resident has a completed Advanced Care Plan, inclusive of care goals. Communicate with healthcare providers to ensure care delivery aligns with the resident's Advanced Care Plan(s).
  • Provide resources for residents and families to make informed decisions about meeting healthcare needs and advocate for the benefits of residing and receiving care and services in the community. This includes informing them about opportunities to enhance care and benefits through specialized plans designed for residents with chronic medical conditions.
  • Apply quality improvement methodologies to analyze, enhance, and manage outcomes, aiming to achieve quality measure objectives. Collaborate with HWD and/or RN Care Manager to ensure service plan compliance while working with providers to achieve value-based outcomes for residents. This involves coordinating and communicating care for each resident.
  • Promptly relay information to the relevant care provider regarding changes in residents' health/well-being, personal needs, risk management issues, customer service matters, and family or external healthcare provider concerns.
  • Implement quality performance measures and assist with team training and education to ensure quality outcomes for residents. This requires effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies relevant to resident needs.
  • Complete documentation as required by Brookdale or state regulatory agencies.

Qualifications

Minimum Requirements

  • Graduate from an accredited LPN program and passed the state licensing exam.
  • Understanding of value-based care models preferred.
  • Experience working in skilled nursing facilities and home health environments is a plus.
  • Previous Care Management, Case Management, or Care Coordination experience preferred.
Certifications, Licenses, and Other Special RequirementsLPN license required.Physical Demands and Working Conditions
  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Taste or smell
  • Ability to lift: up to 50 pounds
  • Vision
  • Requires interaction with co-workers, residents, or vendors
  • Occasional weekend, evening, or night work if necessary for shift coverage
  • On-Call as needed
  • Possible exposure to communicable diseases and infections
  • Potential injury from transferring, repositioning, or lifting residents
  • Exposure to latex
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemicals, infectious agents, or biological hazards
  • Risk of injury from falls, burns, odors, or equipment cuts
  • Travel required: Frequently
  • Driving required: Drives self (Tier 2)
Brookdale is an equal opportunity employer and maintains a drug-free workplace.