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Assistant Manager of Inbound Mail Operations

2 months ago

Grand Rapids, Michigan, United States Adabible Full time

Assistant Manager of Inbound Mail Operations

Adabible

Position Overview

The Assistant Manager of Inbound Mail Operations plays a crucial role in overseeing the daily functions of the Inbound Mail Services team. This position is responsible for ensuring efficient operations and fostering a productive work environment.

Key Responsibilities:

  • Conduct training sessions for new hires on all aspects of the Inbound Mail Services operations.
  • Create and manage daily work schedules to optimize team performance.
  • Evaluate team member performance and provide constructive feedback.
  • Offer continuous training and support to enhance team capabilities.

Required Qualifications:

  • Associate's degree in business or a related discipline.
  • Strong customer service orientation.
  • Proficiency in data analysis is essential.
  • Proven leadership abilities.
  • Prior experience in mail services is advantageous.

Additional Responsibilities:

  • Design work schedules to maximize team efficiency.
  • Deliver training and performance feedback to team members.
  • Implement and maintain a quality control program.
  • Collaborate with other teams within the organization.