Administrative Support Specialist

2 months ago


Yuma, Arizona, United States Exceptional Healthcare Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Exceptional Healthcare Inc. The successful candidate will be responsible for providing exceptional customer service, maintaining accurate records, and ensuring the smooth operation of our front desk reception area.

Key Responsibilities
  • Customer Service: Greet patients in a friendly and professional manner, demonstrating a working knowledge of customer service principles and departmental expectations.
  • Record Management: Document demographic, insurance, and financial information in our computer system, maintain patient charts, and perform clerical duties such as mail delivery, faxing, copying, and scanning.
  • Financial Transactions: Collect co-payments, facilitate daily deposits, and perform cash reconciliations.
  • Reporting and Compliance: Maintain daily financial logs, patient logs, and compile reports for distribution.
  • Communication: Answer, screen, and direct incoming phone calls, and communicate effectively with patients, visitors, and staff members.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years of office experience in a healthcare setting, with knowledge of healthcare insurances and basic medical terminology.
  • Skills: Basic computer skills, effective communication, and interpersonal skills.
Work Environment

This is a PRN, weekday night shift position, working 12-hour shifts from 7PM-7AM.



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