Support Specialist

1 week ago


Yuma, Arizona, United States Arizona Western College Full time
Job Summary:

The Wrap-Around Support Specialist provides critical support services to students, managing CRM-Engage wrap-around support alerts and requests. This role also involves managing the basic needs and clothing pantry, as well as facilitating student interactions and data collection. The ideal candidate will have excellent customer service skills and be able to work effectively in a team environment.

Key Responsibilities:
  • Manage and provide administrative support for wrap-around services, including the basic needs program.
  • Use CRM Engage to identify and manage student records for data management and referrals.
  • Collaborate with district-wide campuses, community partners, and donors to support the basic needs program.
  • Supervise student club volunteers and schedule volunteer activities.
  • Assist in the planning, maintenance, and tracking of budgets for the basic needs program.

Requirements:
  • High School Diploma
  • Two years of professional experience in higher education or customer service

Preferred Qualifications:
  • Associate degree
  • Three years of professional experience working in higher education or charity management

Work Environment:
  • Indoors, moderate noise, fluorescent lighting, some outdoor activity

Physical Demands:
  • Bending, sitting, kneeling, lifting, pushing, and some driving

Travel:
  • 10%


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