Customer Experience Representative

5 days ago


Richmond Heights, Virginia, United States Hertz Full time
About the Role

This Customer Experience Representative role is a vital part of our airport location team. The successful candidate will be responsible for delivering exceptional customer service by managing the vehicle return process, in accordance with Hertz's policies and procedures.

You will work closely with customers to ensure they have a positive experience, from welcome to departure. This includes providing clear explanations of charges, resolving issues promptly, and maintaining a high level of professionalism throughout the process.

This is a dynamic environment that requires strong communication skills, attention to detail, and the ability to work well under pressure. We offer a competitive salary of $15.00 per hour, based on industry standards and location.



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