Restaurant Operations Manager

2 days ago


Southport, North Carolina, United States Troon Golf Full time
Restaurant Manager Job Description

The Restaurant Manager is a key member of the management team at Troon Golf, responsible for overseeing restaurant operations on the property. This role requires a strong leader who can assure that the wants and needs of guests are consistently met and/or exceeded.

Key Responsibilities:
  • Manage daily restaurant operations, including organizing pre-shift meetings and reviewing specials and menu changes.
  • Assist the Food & Beverage Director with event sales and ensure complete customer satisfaction.
  • Supervise and develop servers, bartenders, hosts/hostesses, and other restaurant employees.
  • Oversee daily restaurant activities, including serving tables, bussing tables, seating guests, and general clerical/cashier duties.
  • Conduct training and refresher classes for all restaurant employees on correct procedures.
  • Maintain cost controls and conduct a monthly inventory.
  • Implement and maintain restaurant sales/marketing programs.
  • Ensure quality assurance, guest service, and training of all restaurant employees.
  • Responsible for overall guest satisfaction and ensuring all employees conduct themselves in a professional manner.
  • Perform daily walk-throughs to ensure full compliance with Department of Health regulations.
  • Comply with applicable health, alcoholic beverage, fire, and other local/state laws.
  • Closing procedures and appropriate cash handling practices.
  • Perform other duties as assigned by the Food & Beverage Director.
Working Conditions:
  • Physical activity including long periods (6-8 hours) of standing, walking, and bending.
  • The employee will be required regularly to reach with arms and hands.
  • The employee occasionally will be required to lift up to 30lbs.
  • Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment, and clean food service areas.
  • Noise level is typically moderate to loud.
  • Must be able to work weekends and holidays.
Eligible Employee Benefits:
  • Medical
  • Dental
  • Vision
  • 401K
  • EAP
  • Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Pre-paid Legal


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