IT Support Specialist
2 weeks ago
Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to delivering excellence in safety, drilling services, and technology.
We are seeking an IT Support Analyst to join our team in West Valley City, Utah, USA. As an IT Support Analyst, you will be responsible for providing technical support to internal customers and mobile devices related to IT-related products and services.
Key Responsibilities:- Provide technical support to internal customers and mobile devices
- Coordinate with technical teams to develop best practice solutions
- Document business processes, configurations, and other associated functional specifications
- Support internal customers on issue resolution, requirements gathering, strategic initiatives, etc.
- Work and communicate effectively with an extensive IT team
- Basic understanding of networking principles, practices, and technologies, especially the TCP/IP protocol suite
- Experience working with Microsoft Active Directory, Microsoft 365 Fundamentals, and Windows OS settings and configuration
- Service Desk Skills: ability to follow established processes and procedures
- Mobile Device Administration Skills: understanding of device connectivity to internet and corporate networks
- Competitive pay
- Comprehensive benefits
- Career advancement opportunities
Boart Longyear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or status as an individual with a disability.
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