VP of Internal Operations

7 days ago


West Columbia, South Carolina, United States Foltex USA Full time
About Foltex USA

Foltex USA is the sales and support office of a Dutch manufacturer of industrial laundry equipment. Our company culture is built on a foundation of Disciplined Passion for Excellence, Genuine Care, Teamwork, Realness, and Dependability. We are obsessed with impressing our customers and turning them into fans.

Job Summary

We are seeking a hands-on, results-oriented leader to oversee and optimize our internal operations. This strategic role encompasses a broad spectrum of responsibilities including finance, human resources, IT and facilities. The ideal candidate will possess exceptional business acumen, operational expertise, and people management skills to drive operational excellence and foster a collaborative, high-performing team environment.

Key Responsibilities
  • Lead and drive results through effective leadership, process optimization, and accountability frameworks.
  • Contribute to Leadership Strategy: Collaborate in strategy development with the Leadership Team.
  • Manage Departmental Strategy: Develop and execute departmental strategies to achieve operational excellence and support the company's strategic objectives.
  • Budget and Forecast: Develop and monitor corporate budget.
  • Manage Operating Expenses: Drive profitability by effectively managing operating expenses.
  • Manage Accounting: Ensure accurate, timely and compliant financial reporting.
  • Manage Human Resources: Oversee the entire employee lifecycle, including talent acquisition, onboarding, development, separation, well-being, performance management, compensation and benefits, employee relations, and compliance.
  • Manage Payroll: Process timely and accurate payroll, including deductions, taxes, and benefits administration.
  • Improve Processes: Drive operational efficiency and effectiveness through continuous process improvement initiatives.
  • Manage Departmental SOPs: Develop and manage departmental processes, policies and procedures.
  • Manage SOP Platform: Manage the development and maintenance of the SOP platform.
  • Manage Departmental Training: Develop and manage departmental online training content.
  • Manage Online Training Platform: Manage the organization and maintenance of the company's online training platform.
  • Manage Internal IT: Provide essential IT support, including hardware setup, software installation, troubleshooting, security measures, data backup and user training.
  • Manage Operational Risks: Identify and mitigate operational risks.
  • Manage Facilities: Manage office maintenance, repairs, cleaning, equipment and supplies.
  • Manage Compliance: Ensure company and staff adhere to company policies and legal requirements.
  • Manage Data: Organize and maintain company records and data.
  • Manage Company Functions: Oversee the planning, coordination, and execution of company-hosted functions.
Requirements
  • Education: Bachelor's degree in business administration or a related field with 5 years of managerial experience in business operations.
  • Advanced knowledge of computers and computer technology. Proficient with or eager to learn the following software: Zoho One, Microsoft Office Suite, Google Suite,, and RingCentral.
  • Excellent verbal and written communication skills.
  • Experience with EOS is a plus.
Work Environment

Office - 8:00 am to 5:00 pm (EST) Monday through Friday. 2% travel required.

Compensation and Benefits

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. Benefits include 401(k), 401(k) matching, dental insurance, health insurance, life insurance, paid time off, parental leave, relocation assistance, vision insurance.


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