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Royal Waste is seeking a skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.
Key Responsibilities- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- 2 years of high volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
- Competitive Compensation
- 401(K) with company match; let us help you save for your future
- Healthcare; Medical, Dental, Vision
- Perks, perks, perks Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
- Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
