Server Assistant

7 days ago


Metairie, Louisiana, United States Ruths Chris Full time

Job Title: Server Assistant

Job Summary:

We are seeking a highly motivated and customer-focused Server Assistant to join our team at Ruths Chris. As a Server Assistant, you will play a vital role in ensuring our guests have an exceptional dining experience. Your primary responsibilities will include setting up and restocking service stations, serving water, bread, and butter to guests, and removing dishes and silverware when guests are finished using them.

Key Responsibilities:

  1. Set up and restock service stations before, during, and after service.
  2. Serve water, bread, and butter to guests in assigned areas immediately upon being seated.
  3. Remove dishes, silverware, and other items when guests are finished using them.
  4. Return dirty dishware, glassware, utensils, and linen to the dishwashing area.
  5. Clear all table items after guests have finished and left the table.
  6. Reset vacated tables according to procedures stated in the RCSH training materials.
  7. Communicate to the service staff any requests or needs of guests.
  8. Assist service and steward staff in spot cleaning in the dining room, as needed.
  9. Perform all closing duties/sidework before the end of the shift.
  10. Support other Front-of-House positions as needed, providing a seamless guest experience to all guests.
  11. Follow all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
  12. Perform all duties and maintain knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet Server Assistant.
  13. Additional duties as assigned.

Requirements:

  • Excellent customer service skills and a strong work ethic.
  • Understanding of proper food handling and sanitation procedures.

Work Environment:

Position involves work on afternoons, nights, weekends, and holidays, as required. Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10-degree Fahrenheit.


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