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Customer Service Associate

2 months ago

Alexandria, Kentucky, United States Kerry Chevrolet Full time

About Kerry Chevrolet

At Kerry Chevrolet, we are dedicated to ensuring that every customer enjoys a lasting relationship with us. We believe that satisfied employees lead to satisfied customers, and we recognize those who demonstrate commitment and enthusiasm in their roles. Each member of our team plays a vital role in our success, and we are committed to providing the exceptional service and value that our community has come to expect from us.

Benefits

  • 401(K) Retirement Savings Plan
  • Comprehensive Medical Coverage
  • Dental Insurance
  • Vision Coverage
  • Paid Time Off
  • Career Advancement Opportunities

Key Responsibilities

  • Manage and schedule service appointments efficiently.
  • Answer incoming calls and warmly greet customers and visitors.
  • Guide customers to the appropriate departments and inform relevant personnel of their arrival.
  • Collaborate effectively with the service team and other departments.
  • Engage with callers and visitors in a courteous and professional manner.
  • Prepare and type various documents, including memos and reports.
  • Assist in the scheduling and confirmation of service appointments.
  • Perform additional tasks as assigned.

Qualifications

  • Strong communication and listening skills with a friendly demeanor.
  • Reliable and adaptable, capable of managing a flexible schedule.
  • Professional appearance and a desire for continuous improvement.
  • Valid driver's license with a clean driving record.

Application Process

We invite interested candidates to submit their applications, including a resume and cover letter, for consideration.