Customer Service Representative

4 weeks ago


Alexandria, Kentucky, United States Rusk Heating and Cooling Full time

About Rusk Heating and Cooling

We are a fourth-generation family-owned company serving the NKY Greater Cincinnati metro communities for over 150 years. Our legacy is built on promoting higher standards and fair practices in the HVAC industry.

We are looking for elite talent to continue our legacy. As a Customer Service Representative, you will be the first point of contact for our customers, fielding communications, assigning technicians, and solving problems while exhibiting a high level of servitude and effectiveness.

Key Responsibilities:

  • Field customer inquiries and resolve issues in a timely and professional manner
  • Assign technicians to service calls and ensure timely completion
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction
  • Work closely with the service team to ensure seamless communication and coordination

Requirements:

  • High school diploma or equivalent
  • 2+ years of residential customer service experience
  • Dispatching experience preferred
  • Service Titan experience a plus
  • Microsoft Office experience preferred
  • Strong communication, organization, and problem-solving skills
  • Clean driving record, background, and drug-free

Benefits:

  • Compensation package (hourly wage + bonus program)
  • Rotating on-call shifts
  • Work/life balance: Rusk focuses on time with family
  • 401k with company match after one year of employment
  • Paid personal time off
  • Standard paid holidays
  • Medical Insurance: Health, dental, vision
  • Company-provided $50k life insurance policy
  • Personal equipment program
  • Annual company gathering
  • Service Titan CRM
  • Internal advancement opportunities
  • Mechanical company without sales quotas or pressure
  • Training covered by the company


  • Alexandria, Kentucky, United States NATIONS BEST HOLDINGS LLC Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, answering phone calls, and assisting customers with their needs.Key Responsibilities:Provide exceptional customer service by engaging...


  • Alexandria, Kentucky, United States United Dairy Farmers Full time

    Customer Experience RepresentativeAt United Dairy Farmers, we're looking for a Customer Experience Representative to join our team. As a Customer Experience Representative, you'll be responsible for providing exceptional customer service, ensuring a warm and welcoming store environment, and anticipating the needs of our guests. Your goal will be to ensure...


  • Alexandria, Kentucky, United States NATIONS BEST HOLDINGS LLC Full time

    Job DescriptionPilot Lumber, a Nation's Best Holdings, LLC company, is seeking motivated and customer-focused individuals to join our Alexandria, Kentucky location.We're passionate about delivering exceptional customer service and continuous improvement. If you enjoy working in a fast-paced environment and are committed to building strong relationships with...


  • Alexandria, Kentucky, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services representative. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent...

  • Food Service Expert

    1 month ago


    Alexandria, Kentucky, United States Taco Bell Full time

    Be a Food Champion at Taco BellAs a valued member of our team, you'll play a key role in delivering exceptional customer experiences and maintaining the highest standards of food safety and quality.Key Responsibilities:Take orders and prepare food to our high standardsAssist in resolving any service or food issues that may ariseMaintain a clean and safe work...

  • Cart Attendant

    4 weeks ago


    Alexandria, Kentucky, United States Walmart Full time

    Job Summary: As a Cart & Janitorial Associate at Walmart, you will be responsible for ensuring customers have a great first and last impression. Your duties will include gathering carts from the parking lot, operating equipment to move carts from the parking lot to inside the store, and cleaning restrooms, salesfloor, and parking lot as needed. You will also...

  • Security Officer

    4 weeks ago


    Alexandria, Kentucky, United States Allied Universal® Full time

    Job SummaryAllied Universal is seeking a Security Officer to serve and safeguard clients in a range of industries. As a Security Officer, you will provide customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities.ResponsibilitiesProvide customer service to clients by carrying out safety and...

  • Finance Manager

    1 month ago


    Alexandria, Kentucky, United States Mike Castrucci Automotive Full time

    Job Title: Finance ManagerWe are seeking an experienced Finance Manager to join our team at Mike Castrucci Automotive.Job Summary:The Finance Manager will be responsible for managing all aspects of the finance department, including loan processing and documentation, negotiating financing terms with lenders, and preparing and executing purchasing documents...

  • Sales Associate

    1 month ago


    Alexandria, Kentucky, United States Shoe Sensation Full time

    Join Our Sales Team at Shoe Sensation!We are seeking a motivated and enthusiastic Sales Associate to join our team at Shoe Sensation. As a Sales Associate, you will be responsible for providing exceptional customer service, selling shoes and accessories, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide...

  • Store Area Leader

    4 weeks ago


    Alexandria, Kentucky, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Store Area Leader at Wal-Mart Stores, Inc., you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure customer satisfaction by maintaining a clean and well-organized area, as well as providing excellent customer service.Key ResponsibilitiesEnsure customer satisfaction by...


  • Alexandria, Kentucky, United States Mike Castrucci Automotive Full time

    Job OverviewMike Castrucci Inc is seeking a motivated and enthusiastic individual to join our team as a sales and service professional.We promote a fast-paced and dynamic work environment that fosters teamwork and collaboration among our employees.As a sales and service professional, you will play a crucial role in providing exceptional customer service and...

  • Sales Consultant

    1 month ago


    Alexandria, Kentucky, United States Mike Castrucci Automotive Full time

    Job OpportunityMike Castrucci Automotive seeks a skilled New Car Sales Consultant to join their team. The ideal candidate will possess excellent customer service skills and a positive attitude.Key Benefits:Competitive Pay PlanComprehensive Health InsuranceLife InsuranceHealth Savings AccountEmployee Discount401K with Company MatchPaid Time OffPaid...


  • Alexandria, Kentucky, United States Mike Castrucci Automotive Full time

    Mike Castrucci Ford Lincoln of Alexandria is seeking a skilled Automotive Technician to join their team. As a full-time employee, you will have the opportunity to work on a variety of vehicles and develop your skills in a fast-paced environment.**Key Responsibilities:**Perform routine maintenance and repairs on vehiclesDiagnose and troubleshoot complex...


  • Alexandria, Kentucky, United States Baptist Life Communities Full time

    Medication Aide Job SummaryThe Certified Medication Aide is a vital member of our care team, responsible for administering medications and providing quality care to our residents. As a Medication Aide, you will work closely with our nursing staff to ensure the safe and effective delivery of medications, while also providing exceptional customer service and...


  • Alexandria, Kentucky, United States The Seasons@Alexandria Full time

    Job DescriptionThe Seasons@Alexandria, a BLC community, is a non-profit, faith-based organization committed to our Mission of: Using the ministry of Jesus Christ as our model and providing quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.We are seeking a Certified Medication Aide to join our team. As a...


  • Alexandria, Kentucky, United States Nationwide Energy Partners Full time

    Controller and Director of Administrative OperationsArmada Power, a leading energy technology company, is seeking a highly skilled Controller and Director of Administrative Operations to support our product technology and operations teams. This role requires a talented individual with experience in controllership, HR administration, employee benefits,...

  • Resident Assistant

    1 month ago


    Alexandria, Kentucky, United States The Seasons@Alexandria Full time

    Job Title: Resident AssistantAt The Seasons@Alexandria, we are seeking a compassionate and dedicated Resident Assistant to join our team. As a Resident Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Provide direct care to...


  • Alexandria, Kentucky, United States KinderCare Education Full time

    About KinderCare Learning CompaniesKinderCare Learning Companies is a leading provider of early childhood education and care. We offer a range of programs and services to support the development of young children, from infancy to school age.Job SummaryWe are seeking a qualified Teacher to join our team at Alexandria Pike KinderCare. As a Teacher, you will...


  • Alexandria, Kentucky, United States KinderCare Education Full time

    Foster a love of learning in young minds as an Early Childhood Educator at KinderCare Learning Companies.We offer a supportive and inclusive work environment where you can grow and develop your skills.As a KinderCare Teacher and Center Staff, you will be responsible for creating a safe and nurturing environment for children to play and learn.Our curriculum...


  • Alexandria, Kentucky, United States Waterfall Technology Consulting Partners LLC Full time

    About the JobWaterfall Technology Consulting Partners LLC is seeking a skilled Maintenance Technician Generalist to join our team in Alexandria, KY. As a dynamic and innovative staffing organization, we are dedicated to delivering results by connecting qualified industry professionals with suitable employment opportunities.Job SummaryThis is a full-time, 2nd...