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Customer Service Associate

2 months ago

Sacramento, California, United States DICK'S SPORTING GOODS INC Full time

At DICK'S Sporting Goods Inc., we are dedicated to enhancing the experience of every sports enthusiast. Our team members are the backbone of our commitment to providing exceptional service and expertise to our customers.

We believe in fostering a diverse and inclusive workforce that mirrors the communities we serve. Each team member plays a vital role in delivering friendly, knowledgeable, and genuine assistance to athletes of all skill levels.

POSITION SUMMARY:

Our retail associates are enthusiastic about ensuring a seamless shopping experience for our clientele through their willingness to assist, extensive product knowledge, and adherence to high standards of brand presentation. They engage in continuous learning, collaborate across departments, and contribute to a vibrant store atmosphere.

KEY RESPONSIBILITIES:

  • Welcome and engage with every customer, proactively enhancing their shopping journey.
  • Exhibit a genuine interest in customer interactions, showcasing your knowledge and dedication to their sporting needs.
  • Maintain company standards for product display and presentation of leading sporting brands.
  • Encourage participation in company initiatives (e.g., warranty programs, loyalty incentives, seasonal offers).
  • Foster an inclusive environment where all customers and team members feel valued and respected.
  • Adapt to evolving business needs by taking on additional responsibilities to support the team and store operations.
REQUIREMENTS:
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Previous experience in retail sales, cashier roles, or customer service is preferred.
  • All team members must comply with safety policies and procedures.

We offer a competitive pay range and a comprehensive benefits package. For more information on our offerings, please visit our website.