Travel Industry Professional

2 days ago


Detroit, Michigan, United States ADTRAV Travel Management Full time
Job Overview

ADTRAV Travel Management is seeking a highly skilled Government Travel Consultant to join their team. This role involves managing all aspects of travel for government clients, including booking and issuing domestic and international airline itineraries, hotel reservations, and car rentals.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to requests and changes to existing itineraries in a timely manner.
  • Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently.
  • Maintain a thorough understanding of federal travel regulations, Fly America Act, and Open Skies Agreement.
  • Meet productivity and transactional targets as outlined by management.
  • Communicate effectively with airlines on flight changes, seating, and upgrades, and provide updates to clients as needed.
Requirements
  • High school diploma or equivalent required.
  • At least 2 years of experience booking domestic and international travel; complex international experience a plus.
  • Experience booking travel for government clients required.
  • Experience using a GDS System; Sabre required, Amadeus a plus.
  • Strong computer and typing skills, with the ability to navigate quickly between programs and use shortcut keys.
  • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
  • Ability to consistently deliver excellent customer service, internally and externally.


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