Service Associate
2 days ago
We are seeking a highly skilled and customer-focused Service Associate to join our team at SpartanNash. As a key member of our retail team, you will be responsible for providing exceptional service and assistance to our guests, ensuring a positive shopping experience.
Key Responsibilities- Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Bag groceries and provide carry-out service to vehicles, ensuring accuracy and efficiency.
- Retrieve carts from the parking area, empty bottle bins, and clean bottle machines and return areas.
- Collect, return, clean, and organize shopping carts, and load groceries into customers' vehicles.
- Maintain a clean, attractive, and well-stocked department, adhering to company standards.
- Have familiarity with the location of products carried in the store, and be able to work independently.
- Perform cleaning duties and other assigned work in a timely manner, following all PPE and Safety Guidelines.
- Follow all Food Safety and Cleaning Expectations, and Guest Experience Guidelines.
- High School Diploma (GED) preferred.
- Good oral communication skills, with the ability to interact politely and effectively with customers.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
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