Service Support Associate

4 weeks ago


Madison, Wisconsin, United States Dave & Buster Full time
Job Title: Service Support

At Dave & Buster's, we're looking for a highly motivated and enthusiastic Service Support team member to join our dynamic team. As a Service Support Associate, you will play a vital role in ensuring our Guests have an exceptional experience.

Key Responsibilities:
  • Assist Bartenders, Cocktail Staff, and Wait Staff in maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.
  • Deliver an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
  • Adhere to all company safety and sanitation policies and procedures.
  • Responsible for bus stand cleanliness and stocking, ensuring wait stations remain clean, and emptying trash and spot sweeping whenever the floor needs it or when a Manager requests.
  • Perform opening/closing responsibilities, including party breakdown/duties, restocking and preparing supplies for shift change and/or close, and ensuring food is properly garnished prior to running out to Guests.
  • Follow all tray procedures to minimize loss and ensure food is delivered timely or correctly.
  • Buss and reset tables, deliver food to tables, and ensure Guests have everything they need.
  • Offer assistance to Guests by clearing away dishes and glassware and refilling beverages.
  • Assist in party setup and maintain cleanliness of restrooms, including restocking of supplies, cleaning high chairs and booster chairs, and assisting other Team members as needed or when business needs dictate.

Requirements:

  • Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
  • Restaurant and/or bar experience preferred, but not required.
  • Must demonstrate ability to clearly communicate with Guests and other Team members.
  • Must be at least 16 years of age.

Compensation:

Compensation is from $2.33 - $13 per hour.


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