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Beverage Service Specialist

2 months ago

Hampton, Virginia, United States MCR Hotels Full time
Position Overview:

The Beverage Service Specialist at MCR Hotels is dedicated to delivering exceptional drink service to guests in a vibrant and welcoming atmosphere. This role is essential in ensuring that patrons enjoy their time at the bar, with a focus on personalized service and efficient multitasking.

Key Responsibilities:
  1. Ensure the bar area is properly set up and well-stocked.
  2. Manage inventory of beverages, including beer, wine, spirits, and garnishes.
  3. Welcome guests warmly and provide them with drink recommendations.
  4. Prepare and serve drinks according to established recipes while maintaining portion control.
  5. Process guest orders through the POS system and handle cash transactions accurately.
  6. Maintain cleanliness and sanitation standards in the bar area.
  7. Collaborate effectively with kitchen and service teams to enhance guest experiences.
  8. Report any guest feedback or issues to management promptly.
  9. Adhere to all safety protocols while performing duties.
  10. Uphold a professional demeanor and positive attitude towards guests and colleagues.

Qualifications:
  • Flexibility to work various shifts, including weekends and holidays.
  • Legal eligibility to serve alcoholic beverages.
  • Familiarity with local and state regulations regarding alcohol service.
  • Previous experience in bartending or beverage service is preferred.
  • Strong mathematical skills for processing payments.
  • Ability to lift and carry items weighing up to 30 pounds.
  • High energy and excellent interpersonal skills.

About MCR Hotels:

MCR Hotels is a leading hotel owner-operator in the United States, recognized for its extensive portfolio and commitment to excellence. With a focus on guest satisfaction and team member development, MCR offers a range of benefits including hotel discounts, competitive pay, and opportunities for career advancement. Join our team and be part of a dynamic hospitality environment.