Claims Representative
2 days ago
Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and equal employment opportunity. We're looking for extraordinary individuals to join our talented team and help us provide outstanding service to our independent agents.
About the RoleWe're seeking Field Claims Representatives to service the territory surrounding Cleveland, Ohio. The ideal candidate will be able to investigate and evaluate multi-line insurance claims through personal contact, ensuring accurate settlements.
Key Responsibilities- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
- Once eligible, become a certified and active Arbitration Panelist
To be an Entry Level Claims Representative:
- Salary: $55,000 - $76,000 annually
- Be available and communicative during regular business hours
- A desire to learn about the insurance industry and provide a great customer experience
- The ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
To be an Experienced Claims Representative:
- Salary: $62,000- $90,000 annually
- Be available and communicative during regular business hours
- Multi-line claims experience preferred
- Ability to completely assess auto, property, and bodily injury type damages
- Capacity to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
Cincinnati Insurance Company, Inc. offers a variety of benefits and amenities to support the well-being and satisfaction of our associates. These include:
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match
We're committed to providing a meaningful career and opportunities for growth and development. If you're ready to build productive relationships, collaborate within a diverse team, and develop your skills, then Cincinnati may be the place for you.
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