Commercial Insurance Account Representative

6 days ago


Cockeysville, Maryland, United States The Jonus Group Full time

Job Overview

The Jonus Group is seeking a highly skilled and motivated Commercial Insurance Assistant to join our commercial department. As a key member of our team, you will play a vital role in supporting our Account Executives in delivering exceptional customer service and driving business growth.

Key Responsibilities

  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Assist Account Executives in policy quoting, binding, issuing, and renewal marketing, ensuring seamless customer experiences.
  • Identify opportunities to upsell and cross-sell insurance products, driving revenue growth and increasing customer satisfaction.
  • Collaborate with the service team to ensure efficient and effective account management, meeting or exceeding customer expectations.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.

Requirements

  • 1-3 years of experience working in a commercial insurance environment, preferably in an independent brokerage or agency.
  • Active Property and Casualty (P&C) license.
  • College degree preferred, but not required.
  • Proven ability to work in a team environment, with excellent communication and interpersonal skills.
  • Experience working face-to-face with customers, with a strong focus on customer service and satisfaction.
  • Data entry and online quoting experience, with proficiency in relevant software and systems.

What We Offer

The Jonus Group offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a valued member of our team, you will receive:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and inclusive work environment.
  • The chance to work with a talented and experienced team.


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