Airport Wheelchair Operations Manager
2 weeks ago
About the Role:
The Wheelchair Supervisor will oversee the wheelchair assistance operation within the airport, managing a team of Wheelchair Leads and Attendants to ensure top-quality service to passengers with mobility challenges.
Key Responsibilities:
- Train and mentor wheelchair attendants on best practices and customer service excellence
- Manage and resolve any operational challenges or passenger complaints related to wheelchair services
- Supervise the daily operations and activities of the wheelchair service team
- Ensure efficient allocation and scheduling of wheelchair attendants across various airport terminals
- Monitor adherence to safety protocols and guidelines in wheelchair handling and passenger assistance
Requirements:
- Minimum of 2 years of experience in a supervisory role within customer service or airport operations
- Strong leadership, organizational, and communication skills
- Proven ability to manage teams effectively and handle challenging situations
- Ability to read, write, speak, and understand the English language, to include documents
Working at PrimeFlight Aviation Services:
PrimeFlight Aviation Services is a leading provider of commercial services within the aviation industry. We offer a competitive pay scale, opportunities for career progression, and a positive working environment.
Why Choose Us:
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- We offer opportunities for career progression
Equal Opportunities Employer:
PrimeFlight Aviation Services is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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