Host Ambassador
4 weeks ago
Job Title: Host Ambassador
Job Summary:
The Host Ambassador is the initial point of contact for our guests, setting the tone for a memorable experience at Hard Rock Cafe. This role requires a unique blend of hospitality, communication, and problem-solving skills to ensure a seamless and enjoyable visit for all guests.
Key Responsibilities:
- Welcoming and thanking guests upon arrival and departure
- Answering questions and providing accurate information about the cafe and its services
- Maintaining a clean and organized waiting area, including restrooms and surrounding areas
- Assisting servers, bussers, and managers as needed
- Performing opening, closing, and side duties, such as cleaning glass, polishing brass, and sweeping/vacuuming the floor
- Providing security for co-workers, guests, and celebrities
- Creating memorable experiences for guests and ensuring their complete satisfaction
Requirements:
- High School diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Physical stamina to stand for long periods and move throughout the cafe
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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