Host - Dining Experience Ambassador

1 month ago


Atlanta, Georgia, United States 10th and Piedmont G's Midtown Full time
Job DescriptionJob DescriptionSummary of Position:

As a Host at 10th and Piedmont / G's Midtown, you will provide exceptional guest service, ensuring a warm and welcoming atmosphere for all dining experiences.

Duties and Responsibilities:
Greet and welcome guests, making them feel comfortable and informed about their dining experience.
Collaborate with the bus person to maintain a clean and efficient dining area.
Thank guests for their visit and invite them to return, fostering a loyal customer base.
Be available to fill in as needed to ensure the smooth operation of the restaurant, as directed by the restaurant manager or immediate supervisor.
Respond to guest inquiries over the phone and direct their calls to the proper outlet, providing excellent communication skills.
Maintain Hobnob seating procedures, ensuring servers are seated at a fair pace and providing a positive atmosphere.
Embody the restaurant's values, reminding guests that we are here for their every need.

Qualifications:
Possess excellent communication skills, able to understand and communicate with guests in the predominant language(s) of our guests.
Have a basic knowledge of dining room and service procedures and functions, ensuring a seamless guest experience.
Demonstrate basic math skills and the ability to handle money and operate a point-of-sale system, maintaining accuracy and efficiency.
Be able to work in a standing position for long periods of time (up to 5 hours) and safely lift and maneuver trays of food frequently weighing up to 20 to 25 pounds.
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