Card Specialist

3 weeks ago


Lakewood CO USA, United States Credit Union of Denver Full time
About Credit Union of Denver

Credit Union of Denver is a member-focused financial cooperative that prioritizes the financial well-being of its members. With over 90 years of experience, we offer a unique work environment that values professional development and community involvement.

Job Summary

We are seeking a skilled Card Specialist to join our team. As a Card Specialist, you will be responsible for supporting member service by performing card maintenance, investigating and processing fraud/dispute claims, and answering general card inquiries.

Key Responsibilities
  • Respond to card-related questions from employees and members regarding debit, credit, and home equity card accounts.
  • Perform card maintenance to ensure and maintain a high level of member service.
  • Investigate and analyze members' fraud/dispute claims, identify and report fraud trends.
  • Process member fraud/dispute claims and ensure provisional credits are provided in accordance with regulatory guidelines.
Requirements
  • High School education or equivalent.
  • 1-3 years of similar or related experience preferred.
Work Environment

We offer a supportive and values-driven work environment with a focus on professional development and community involvement. Our benefits package includes medical insurance, dental and vision insurance, paid holidays, vacation and sick pay, bereavement and jury duty leave, volunteer time off, 401(k) plan, employee loan rate discounts, and more.

Why Work at Credit Union of Denver?

We are passionate about getting involved in our community and offer a range of benefits that make a positive impact on our employees' lives. Join our team and be part of a organization that truly cares about people, both inside and outside the organization.



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