Technical Account Manager
5 days ago
Utilitra is seeking a skilled Engineering Technician to join our team in Wisconsin. As a key member of our IT department, you will provide daily Tier II support to our customers, escalating complex issues and establishing strong relationships with our clients.
About Our Company
Utilitra is a woman-owned firm specializing in utility and technology solutions. We offer design, construction, and metering services to utilities, and supply businesses and municipalities with robust technology services through our team of IT professionals.
Key Responsibilities
- Provide daily Tier II IT support to assigned customers
- Evaluate and escalate complex technical issues
- Develop and maintain positive working relationships with customers
- Recommend technology solutions and improvements to clients
- Manage customer-related projects
- Document IT processes and solutions
- Track software license compliance
- Maintain a detailed inventory of technology hardware
- Assist IT staff with document management
- Perform routine support and administrative tasks
Requirements
- Two-year college degree or industry certification required
- 3+ years' documented technology experience
- Proficiency in Microsoft desktop and server operating systems
- Networking background
- Cloud application management experience
- Proficiency in Office applications
- Familiarity with IT terminology
- Excellent verbal and written communication skills
- Commitment to excellent customer service
- Ability to use independent judgment and operate under minimal supervision
Benefits
- Employer-paid insurance
- 5% match on 401k
- Various discount programs
- Competitive time-off
Utilitra is committed to building and sustaining an equitable and inclusive work environment where diversity is expected and valued. We believe that a diverse workforce benefits and enriches our mission, vision, and core values and is a critical component to our company's success.
Utilitra is an Equal Opportunity Employer. We proudly extend consideration for employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, pregnancy, pregnancy-related conditions, protected veteran status, or any other criteria protected by law.
-
Technical Account Manager
4 weeks ago
Edwardsville, Illinois, United States Utilitra Full timeAbout the RoleUtilitra is seeking a highly skilled and experienced IT Support Professional to join our team in Wisconsin. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, ensuring their technology needs are met and exceeded.Key ResponsibilitiesDaily IT Support: Provide timely and effective support...
-
IT Technical Associate
2 weeks ago
Edwardsville, Illinois, United States Southern Illinois University Full timeJob SummaryWe are seeking a highly skilled Information Technology Technical Associate to join our dynamic team at Southern Illinois University. The successful candidate will excel in advanced programming, business process analysis, and systems integration with minimal supervision.Key ResponsibilitiesDevelop complex retrieval and update programs using SQL for...
-
F18 Flight Simulation Software Technical Analyst
3 weeks ago
Edwardsville, Illinois, United States BOEING Full timeJob SummaryBoeing is seeking a highly skilled and motivated individual to join our F18 Flight Simulation team as a Software Technical Analyst. This role will be responsible for supporting the development and integration of F18 software, working closely with Avionics Software engineers to ensure the successful completion of key projects.Key...
-
Account Specialist
2 weeks ago
Edwardsville, Illinois, United States Sentry Full timeAbout the RoleWe are seeking a highly skilled and motivated Account Specialist to join our team at Sentry. As an Account Specialist, you will play a critical role in building and maintaining strong relationships with our customers and account managers or agents. Your primary responsibility will be to provide exceptional service and support to our customers,...
-
Treasury Management Support Specialist II
3 weeks ago
Edwardsville, Illinois, United States BankTalent HQ Full timeJob SummaryThe Treasury Management Support Specialist II will collaborate with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, and customers to provide support for commercial deposit and treasury management services. This role may serve as a subject matter expert for Treasury Management.Key...
-
Treasury Management Support Specialist II
4 weeks ago
Edwardsville, Illinois, United States BankTalent HQ Full timeJob SummaryThe Treasury Management Support Specialist II will work closely with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, and customers to provide support for commercial deposit and treasury management services. This role may act as a subject matter expert for Treasury Management.Key...
-
Treasury Management Support Specialist II
3 weeks ago
Edwardsville, Illinois, United States BankTalent HQ Full timeJob SummaryThe Treasury Management Support Specialist II will collaborate with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, and customers to provide support for commercial deposit and treasury management services. This role may serve as a subject matter expert for Treasury Management.Key...
-
Treasury Management Support Specialist II
2 weeks ago
Edwardsville, Illinois, United States BankTalent HQ Full timeJob SummaryThe Treasury Management Support Specialist II will collaborate with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, and customers to provide support for commercial deposit and treasury management services. This role may serve as a subject matter expert for Treasury Management.Key...
-
Treasury Management Support Specialist II
2 weeks ago
Edwardsville, Illinois, United States BankTalent HQ Full timeJob SummaryThe Treasury Management Support Specialist II will collaborate with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, and customers to provide support for commercial deposit and treasury management services. This role may serve as a subject matter expert for Treasury Management.Key...
-
Account Specialist
3 days ago
Edwardsville, Illinois, United States Sentry Full timeAbout the RoleWe are seeking a highly skilled and motivated Account Specialist to join our team at Sentry. As an Account Specialist, you will be responsible for providing dedicated support to our customers, serving as a primary point of contact for customers and our sales producers for defined territories.Key ResponsibilitiesServe as a relationship builder...
-
Substation Project Manager
4 days ago
Edwardsville, Illinois, United States Mesa Associates, Inc. Full timeJob OverviewMesa Associates, Inc. is seeking a highly skilled Substation Project Manager to join our team. As a key member of our project management team, you will be responsible for scoping, planning, managing, and coordinating substation projects to ensure successful project delivery.The ideal candidate will have a strong background in power industry...
-
Automotive Service Manager
7 days ago
Edwardsville, Illinois, United States Monro, Inc. Full timeTechnical Service ManagerMonro, Inc. is a leading auto service company with a strong commitment to delivering exceptional guest experiences. We're seeking a skilled Automotive Technician to join our team as a Technical Service Manager.Job SummaryThe Technical Service Manager is a key role in our service bays, responsible for repairing and maintaining guest...
-
Digital Process Manager
2 weeks ago
Edwardsville, Illinois, United States NovaTech Industries Full timeNovaTech Industries: Digital Process ManagerAbout the Role:We are seeking a highly skilled Digital Process Manager to join our Production and Development department. As a key member of our team, you will be responsible for process changes and construction, as well as coordinating the feasibility of product development requests with our IT department.Key...
-
Financial Services Marketing Manager
4 weeks ago
Edwardsville, Illinois, United States Enterprise Bank and Trust Full timeJob Title:Marketing AssociateJob Summary:The Senior Marketing Specialist is responsible for partnering with the internal marketing and sales teams to project manage the creation and updates to materials and experiences to inform and influence local buying decisions and help track and organize marketing metrics to communicate to and deepen alignment with...
-
Production Manager
4 weeks ago
Edwardsville, Illinois, United States World Wide Technology Full timeJob SummaryWe are seeking a highly skilled Production Supervisor to join our team at World Wide Technology. As a Production Supervisor, you will be responsible for overseeing a team of associates and technicians, ensuring the efficient production of advanced technology solutions.Key ResponsibilitiesLead and develop a team of associates and technicians to...
-
Transportation Operations Manager
4 weeks ago
Edwardsville, Illinois, United States Geodis Full timeAbout the RoleThe Transportation Supervisor is a key member of our team, responsible for overseeing the activities of our transportation operations. This role requires a strong leader who can motivate and guide our team members to deliver exceptional customer service.Key ResponsibilitiesMonitor service calls to ensure employee adherence to company policies...
-
Restaurant Operations Manager
4 weeks ago
Edwardsville, Illinois, United States LC RESTAURANT LLC Full timeAbout the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at LC Restaurant LLC. As an Assistant Restaurant Manager, you will play a key role in the success of our restaurant by assisting the General Manager in all operational and financial aspects.Key ResponsibilitiesFood Quality and Preparation: Supervise...
-
Edwardsville, Illinois, United States Skyline Innovations Full timeAbout the RoleWe are seeking a highly skilled Civil Engineer to join our team as a Construction Management Specialist in Underground Construction. As a key member of our planning and construction department, you will be responsible for the announcement, processing, and billing of drainage measures.Key ResponsibilitiesAnnounce, process, and bill drainage...
-
Office Manager
1 week ago
Edwardsville, Illinois, United States Southern Illinois University Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Office Manager to provide comprehensive support to the Departments of Industrial Engineering, Construction, and the Surveying and Geomatics Program, as well as to the Dean of the School of Engineering.Key ResponsibilitiesProvide essential administrative support to departmental Chairs and faculty,...
-
Edwardsville, Illinois, United States Skyline Innovations Full timeAbout the RoleWe are seeking a highly skilled Civil Engineer to join our team at Skyline Innovations as a Construction Management Specialist for Underground Projects. As a key member of our planning and construction department, you will be responsible for the announcement, processing, and billing of drainage measures.Key ResponsibilitiesAnnounce, process,...