Technology Services Representative

1 week ago


Bozeman, Montana, United States Best Buy Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Geek Squad Services Agent. As a key member of our team, you will be responsible for providing exceptional technology services to our customers, both in their homes and in our local store.

Key Responsibilities
  • Perform technology services, including home theater delivery and installation, and computer repairs, in accordance with Geek Squad's standard operating procedures.
  • Assess, test, and repair computers in the store, ensuring that all work is completed to the highest standards.
  • Build relationships with customers by providing recommendations on products and services, and ensuring that their needs are met.
  • Manage inventory and vehicle maintenance, and process paperwork and payment.
  • Travel to customers' homes to perform delivery and installation services.
Requirements
  • Must be at least 21 years old.
  • Must have a current, valid driver's license and a good driving record.
  • Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools.
  • 3 months of delivery or installation, or computer troubleshooting experience.
  • 3 months of customer service experience.
What We Offer

We offer a competitive salary, generous employee discount, and a range of benefits to support your physical and mental well-being. We are committed to helping our employees thrive at work and at home.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about technology, we encourage you to apply for this exciting opportunity.



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